Frequently Asked Questions

Find the answers to the most frequently asked questions here. If you can't find a solution to your problem, feel free to contact us via email at any time.

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Who is Payrolla for?
First steps

Payrolla is designed to meet the specific needs of several types of user:

- Luxembourg residents and cross-border commuters:
We offer Luxembourg employment contracts enabling you to benefit from the country's social security cover and benefits. For cross-border commuters and non-residents, we also provide offices and coworking spaces to facilitate eligibility for our services.

- Companies, whether in or outside Luxembourg: Companies located outside Luxembourg that wish to expand into the Luxembourg market can use Payrolla to hire external staff without having to set up legal entities locally. We manage all the hiring, providing office space and taking care of local HR and administrative management.

- Recruitment agencies: Payrolla is also an ideal partner for recruitment agencies, enabling them to place their clients efficiently while optimising administrative and contractual processes.

Whether you are a professional looking to set up on your own in complete security, a company looking for an effective intermediation solution, or a recruitment agency looking to exploit new opportunities for your clients, Payrolla has the solutions to support you.

What is the profile of the external worker that Payrolla hires?
First steps

Payrolla exclusively engages external workers who work full-time, at a daily rate of at least €300 excluding VAT, and undertake assignments of at least 3 months within the territory of the Grand Duchy of Luxembourg.

Is Payrolla an alternative to self-employment?
First steps

Yes. If you wish to become an independent contractor, you would need to, at a minimum, create a company, rent a space to domicile it, manage its administration, handle its accounting, or outsource these tasks, wait for your client to pay you to access your funds, and so on.

On the other hand, if you decide to work with Payrolla, all you need to do is find your mission or accept a mission offered by Payrolla. You'll be employed by Payrolla during the duration of your mission, and we handle the administrative tasks. Say goodbye to constraints.

Your benefits are fourfold: optimal compensation, the advantages of employment, more time, and the assurance of a fixed monthly remuneration.

Is Payrolla a Luxembourg-based platform?
First steps

Yes. Payrolla is a Luxembourg-based company and platform, which enables us to offer both local employment contracts and benefits, as well as Luxembourg expatriation contracts.

Refer to the "Mission-worker Whitepaper" for more information.

Is a Payrolla employee guaranteed to be paid every month?
First steps

Yes. One of the benefits of Payrolla is that it ensures both an optimal compensation equivalent to that of a self-employed individual, and the receipt of a stable and fixed monthly payment, just like any employee.

In essence, we provide an equivalent to an advance payment on an invoice if you were self-employed.

How does Payrolla address the issue of "false self-employment"?
First steps

In contrast to several platforms currently under scrutiny by European institutions, Payrolla is a company that fully embraces and fulfills its role as an employer, in accordance with Luxembourgish legislation.

Payrolla employees enjoy indefinite-term employment contracts (CDI).

Since there are no self-employed individuals, the issue of "false self-employment" doesn't apply.

How can Payrolla guarantee the best compensation?
First steps

Payrolla operates on the principle of Operational Excellence, automating the traditional consultancy process by digitizing its services.

As a result, Payrolla has no need for physical office space or a dedicated sales team, thus minimizing operational costs.

With reduced costs, our workers can benefit from higher remuneration for a flat fee of 399 Euros per month, for the duration of the assignment.

Does Payrolla guarantee indefinite-term contracts?
First steps

Yes. We exclusively offer full-time assignments with indefinite-term contracts for all employees on our platform.

The minimum duration is 3 months, and the client company has the option to subsequently hire the external worker permanently.

Can a Payrolla employee work for a "non-Luxembourg" company?
First steps

No. Payrolla adheres to the current tax regulations.Hence, in order to prevent any tax evasion, employees exclusively access assignments and contracts with companies domiciled in Luxembourg and that ensure a workplace within the territory of the Grand Duchy.

Can a Payrolla employee undertake a mission outside of Luxembourg?
First steps

No. Except for agreements governing cross-border work to Luxembourg. Currently, Payrolla does not provide the option for a Luxembourgish company to engage an external worker for a mission outside the borders of Luxembourg.