Frequently Asked Questions
Find the answers to the most frequently asked questions here. If you can't find a solution to your problem, feel free to contact us via email at any time.
Working with Payrolla offers you greater advantages in terms of freedom, flexibility, and the benefits of employee status for a minimal cost of €399,00 per month.
Furthermore, many companies in the finance sector do not engage with freelancers due to liability concerns in case of incidents. Payrolla provides insurance coverage for all its client members in case of any such incidents.
By collaborating with our platform, you gain access to opportunities that might not be available to you as an independent worker, all while ensuring you receive the best remuneration in the market.
In Luxembourg, it is a requirement for the employee to inform their employer on the first day of their absence and provide a medical certificate no later than the third day of absence.
At Payrolla, you only work on weekdays (Monday to Friday). Therefore, we do not allow the reporting of sick leave during the weekend or on a public holiday.
Similar to any consulting company, the client company approves the timesheets.
Our EasyTimesheet system allows you to complete this process in under 1 minute, and it's fully automated.
Through your personal account, you don't have to enter your work hours, but only your absences.
It also allows you to view your history at any time.
Payrolla is your employer and approves your leave requests.
However, the client company of your assignment is consulted and informed about each of your requests.
The client company can also track your absence schedule.
You receive your attendance bonus every December, starting from the point where you have worked for at least 3 full months, as well as during the last month of your assignment.
Attention: a minimum of 2 months equivalent to the employer cost must remain on your Payrolla's account in order to comply with the legal obligations for the whole duration of your mission and therefore reduce the amount paid
Payrolla deducts €399.00 per month from the amount invoiced for the duration of the assignment to cover the costs of running and developing its platform.
This rate, which is fixed and extremely competitive in Luxembourg, enables you to receive the best net remuneration according to the conditions and assignments proposed by the client.
Generally speaking, so-called "traditional" consultancy firms deduct between 20% and 50%.
Calculate your services using the simulator provided.
We offer permanent employment contracts (CDI - contrat à durée indéterminée) with a trial period of 6 months.
The minimum duration of an assignment is 3 months, with a maximum duration of 24 months.
To assist you in building your career, after the minimum 3-month period, the client company has the option to hire you as an employee.
The minimum daily rate required to become an employee at Payrolla is €300 excluding VAT.
If your rate falls below this threshold, feel free to reach out to traditional consulting firms or Luxembourg temp agencies that can assist you.
The maximum duration of an assignment is 24 months, with a minimum duration of 3 months.
Furthermore, if your assignment were to be extended with the client, they may have you sign a new letter of assignment at the end of the initial period.
At Payrolla, we operate under the assumption that you work 100% of the time you're engaged.
Instead of entering your timesheets, you only need to report your monthly absences (sick leave, legal leave, etc.), and your timesheets are generated automatically.
That, is what we call Operational Excellence.
Payrolla ensures the best remuneration. Its principle is based on digitalized service.
Therefore, Payrolla incorporates all Luxembourg digitalized services or solutions that enhance the attractiveness of your package.
We are currently negociating with luxembourgish providers regarder company cars and meal vouchers.
To register for free and create your account, you will need:
- A valid email address (which will be used to receive notifications relevant to your activity)
- Set a "strong" password
Tips for setting a "strong" password:
- Use at least 8 characters
- Use a mixture of letters, numbers, and special characters (e.g., #, $, !)
- Combine words and symbols in a unique phrase
- Avoid common words and word + number combinations (e.g., "dog1")
Once your email address is validated, you will have instant access to your dedicated personal account!
As a Payrolla employee, you are entitled to 26 days of legal annual leave, which you can start using at the end of the third month of your assignment, and on a pro-rata basis for the months worked.
You also benefit from the legal public holidays in Luxembourg.
Note: When a legal public holiday falls on a weekend, it will automatically be moved to the next business day (for example: if a public holiday falls on a Saturday, it will be automatically moved to the following Monday).
The "Prime de présence" (Attendance Bonus) was introduced to ensure the minimum margin for Payrolla while allowing it to fulfill its obligations as an employer to the Luxembourg social security.
The principle is straightforward: you receive a bonus of up to ~15% of your annual compensation if you have been present for 100% of the scheduled work days (excluding regular and/or extraordinary leave) and have worked for at least 3 full months.
In order to work with Payrolla and receive your working contract, you will need to provide the following:
- Copy of your passport or national identity card
- Working VISA (if applicable)
- Bank details
- Certificate of residence
- Registration number at the CNS (Caisse Nationale de Santé Luxembourgeoise)
- Valid mobile phone number
- Valid personal email address
- Confirmation that you have reached or passed the age of majority in Luxembourg
We guarantee the most important thing: the quality of your remuneration, and work to develop a network of "PayrollaPartners" in order for you to benefit from privileged offers and negotiated rates.
In accordance with Luxembourg legislation, you may be eligible for unemployment benefits as provided in the Grand Duchy.
Please refer to the guichet.lu website for more information.
As is the case for all employees in Luxembourg, following your assignment, you will normally be entitled to unemployment benefits in Luxembourg.
Additionally, you will make contributions towards your retirement fund during your mission.
You can find more information on the website www.guichet.lu
Yes. Timesheets are sent to our accounting department on the 25th of each month.
We initiate the payment process on the 28th of the month, and on average, you will receive your remuneration in two business days in your bank account.
Yes. We encourage you to ask any company to use the Payrolla platform, which will allow you to receive optimal net compensation.
The conditions under which they can hire you are as follows: ensuring you a daily rate of at least €370 excluding VAT, an assignment with a minimum duration of 3 months, to be performed within the territory of Luxembourg.
For this client company, the cost will be zero. Payrolla only invoices them for the daily rate, and they benefit from all the advantages of the platform.
How to proceed? You simply need to send them a request through your personal account using the "Refer a Company" link.
We also invite you to consider the benefits and guarantees that any company receives for free by using Payrolla.
Yes, you can. You just need to sign an agreement with the new client company and an addendum to your employment contract, which will be automatically generated.
Yes, absolutely. All you need to do is create your personal account on our Payrolla.lu platform and then find a contract or accept a mission that may be offered to you directly by Payrolla.
We will then take care of the administrative, human resources, and financial aspects with the client. You can simply focus on your work and enjoy the benefits of being an employee.
No. Currently, we exclusively provide opportunities to individuals who already have the right to work in the Luxembourg territory.
For your information, if you are a third-country national and wish to work in Luxembourg, you will need to formally request a work permit from the Immigration Directorate of the Ministry of Foreign and European Affairs in writing.
Our principle is simple:
In Luxembourg, you work an average of 18,5 days per month
- We multiply it by the daily rate
- Payrolla's fee is directly deducted from this gross amount.
- Then, approximately 80% of the remaining amount is used as basis for computing your salary.
- The remaining 20% is saved for your attendance bonus
- Once you have worked for a full 3 months, your attendance bonus is automatically triggered in December.
To get a more precise idea, you can use the simulation tool.
Furthermore, feel free to compare this simulation with your current compensation or make inquiries with other firms to appreciate the benefits provided by Payrolla.
We have developed a fully automated platform that enables us to minimize administrative costs.
This, in turn, allows us to offer our services for an all-inclusive flat fee of €399 per month to candidates and thus, maximize their revenues.
For your information only, some companies are charging a rate between 20% and 50% of the mission budget.
Yes, like any employee, you can resign at any time.To do so, you simply need to declare it through your Payrolla personal account and fulfill the legal notice period.The necessary and appropriate legal documents (final settlement, etc.) will then be available for download in your personal account.
Yes, all employment contracts with the Payrolla platform are digitally submitted, utilizing a secure electronic signature process.
Your documents are automatically exchanged with the client company and then sent to your email address. They can also be accessed in PDF format from your personal account on the platform.
Despite our daily fight against Co2 pollution and our push toward public transportation, we understand that cars are still part of our daily life and are a great mobility tool.
Therefore, we are currently negotiating with different actors in Luxembourg to find the best tradeoff and offer cars to our employees. This negotiation is still ongoing, so please bare with us.
In the meantime, did you know that public transportation (bus, tram, and train) has been entirely free in the Grand Duchy of Luxembourg since 2020, this is a great way to navigate within the country and the Grande Région.
No, Payrolla maximizes your compensation but does not allow, for the moment, the submission of expense receipts.
Yes, like any employee, you have the option to end an assignment through resignation. Therefore, you can take advantage of this to accept a new assignment with another company while still remaining an employee of the Payrolla platform and enjoying its services.
Yes, with Payrolla you have the freedom to work the way you want to combine your private and professional obligations in the best possible way.
The only limitation that we are enforcing is a minimum of half a day per week for a minimum of 3 months.
The cost for a company is zero, and our service offers them numerous advantages.
In addition to enabling them to reduce the commission of traditional consulting firms, thus maximizing your net compensation, Payrolla guarantees them:
- Simplicity through automated timesheets, centralized information, feedback system, end-of-assignment management - all in just one click.
- The possibility to hire you at the end of your assignment.
- Security through certified electronic signatures and compliance with current GDPR regulations.
- Full transparency in relation to tax authorities.
Yes, Payrolla protects you from incidents, losses, or damages that have occurred or may occur at your mission workplace.
The principle of Payrolla is to ensure the best compensation for you.
Therefore, we do not accumulate reserves to pay an employee outside of their missions. This is why your last day of work corresponds to the last day worked with the client.
Since our goal is to help you build your career through our services, we will make every effort to offer you other opportunities in advance.
Yes. As soon as your payslip is available in your personal account, you will receive an email notification that allows you to view or download it in PDF format.
At any time, you can access the history of your archived payslips on your personal account.
Yes, certainly. As a Luxembourg employer, we contribute to the mandatory portion so that you can benefit from services provided by the Luxembourg National Health Fund, just as the difference from gross to net includes your participation in the national health fund.
No, given the highly advantageous healthcare system in Luxembourg and the reimbursement rate for health services by the Luxembourg National Health Fund, Payrolla does not provide supplementary health insurance.
More information:Please refer to the website of the Luxembourg National Health Fund.
Yes, of course. As a Luxembourg employer, we contribute to the mandatory portion so that you can benefit from a retirement pension, just as the difference from gross to net includes your participation in the pension fund.
