Frequently Asked Questions

Find the answers to the most frequently asked questions here.
If you can't find a solution to your problem, feel free to contact us via email at any time.

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Why work through Payrolla instead of being a freelance in Luxembourg?
External workers
Before Getting Started

Working with Payrolla offers you greater advantages in terms of freedom, flexibility, and the benefits of employee status for a minimal cost of €399,00 per month.

Furthermore, many companies in the finance sector do not engage with freelancers due to liability concerns in case of incidents. Payrolla provides insurance coverage for all its client members in case of any such incidents.

By collaborating with our platform, you gain access to opportunities that might not be available to you as an independent worker, all while ensuring you receive the best remuneration in the market.

What information is required for my Payrolla registration?
External workers
Before Getting Started

To register for free and create your account, you will need:

  • A valid email address (which will be used to receive notifications relevant to your activity)
  • Set a "strong" password

Tips for setting a "strong" password:

  • Use at least 8 characters
  • Use a mixture of letters, numbers, and special characters (e.g., #, $, !)
  • Combine words and symbols in a unique phrase
  • Avoid common words and word + number combinations (e.g., "dog1")

Once your email address is validated, you will have instant access to your dedicated personal account!

What do I need to get a working contract with Payrolla ?
External workers
Before Getting Started

In order to work with Payrolla and receive your working contract, you will need to provide the following:

- Copy of your passport or national identity card

- Working VISA (if applicable)

- Bank details

- Certificate of residence

- Registration number at the CNS (Caisse Nationale de Santé Luxembourgeoise)

- Valid mobile phone number

- Valid personal email address

- Confirmation that you have reached or passed the age of majority in Luxembourg

If I proactively propose to a company to hire me through Payrolla, is it free for them?
External workers
Before Getting Started

Yes. We encourage you to ask any company to use the Payrolla platform, which will allow you to receive optimal net compensation.

The conditions under which they can hire you are as follows: ensuring you a daily rate of at least €370 excluding VAT, an assignment with a minimum duration of 3 months, to be performed within the territory of Luxembourg.

For this client company, the cost will be zero. Payrolla only invoices them for the daily rate, and they benefit from all the advantages of the platform.

How to proceed? You simply need to send them a request through your personal account using the "Refer a Company" link.

We also invite you to consider the benefits and guarantees that any company receives for free by using Payrolla.

I have never worked in Luxembourg, can I still become an employee of Payrolla?
External workers
Before Getting Started

Yes, absolutely. All you need to do is create your personal account on our Payrolla.lu platform and then find a contract or accept a mission that may be offered to you directly by Payrolla.

We will then take care of the administrative, human resources, and financial aspects with the client. You can simply focus on your work and enjoy the benefits of being an employee.

I do not have a work permit in Luxembourg, can I be hired by Payrolla?
External workers
Before Getting Started

No. Currently, we exclusively provide opportunities to individuals who already have the right to work in the Luxembourg territory.

For your information, if you are a third-country national and wish to work in Luxembourg, you will need to formally request a work permit from the Immigration Directorate of the Ministry of Foreign and European Affairs in writing.

Learn more

Aside from the invoice related to the daily rate, what are the costs for a company that decides to work with Payrolla?
External workers
Before Getting Started

The cost for a company is zero, and our service offers them numerous advantages.

In addition to enabling them to reduce the commission of traditional consulting firms, thus maximizing your net compensation, Payrolla guarantees them:

  1. Simplicity through automated timesheets, centralized information, feedback system, end-of-assignment management - all in just one click.
  2. The possibility to hire you at the end of your assignment.
  3. Security through certified electronic signatures and compliance with current GDPR regulations.
  4. Full transparency in relation to tax authorities.