Frequently Asked Questions

Find the answers to the most frequently asked questions here.
If you can't find a solution to your problem, feel free to contact us via email at any time.

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Who approves their time sheets?
Companies
Mission workers

You approve the time sheets. Thanks to our EasyTimesheet system, all you need to do is enter the days when the consultant was not present. After that, the time sheets are generated and automatically sent to you.

To summarize, there is no signature as such. With EasyTimesheet, the time sheets are automatically generated on a full-time basis.

If there's an error, you can make changes at any time or contact us.

And if everything is okay, you can either approve them on your platform or do nothing, knowing that the time sheets are automatically approved after 72 hours.

Who is responsible for verifying the skills of the externals?
Companies
Mission workers

We cannot be more knowledgeable than you, which is why we trust you to assess the alignment between the required skills or experiences and the profiles of the externals.

What is the EasyTimesheet principle?
Companies
Mission workers

At Payrolla, we operate on the principle that our externals are motivated and that when they commit, they work 100% of the projected time.

That's why we offer the EasyTimesheets management system.It's a time sheet system designed to simplify your life. Instead of entering their time sheets on a monthly basis, which requires you to validate them, both you and the external have the ability to declare their monthly absences (such as legal sick leave, etc.).

Subsequently, their time sheets are generated and automatically sent to you.

How many people can approve time sheets?
Companies
Mission workers

Within your organization, the mission order creator is designated as the default approver. You can select an additional person with the authority to approve the time sheets of the worker on assignment.

Whether it's to involve other departments (e.g., IT and Procurement) or simply to ensure time sheet approval when you're on leave.

How many legal vacation days are your externals entitled to?
Companies
Mission workers

As a Payrolled employee, the worker is entitled to 26 days of annual legal leave, which can be taken starting from the end of the third month of their assignment and proportionally based on the months already worked.

How are interviews with candidates organized?
Companies
Mission workers

When a candidate is presented to you, you also have access to their availability for an interview.

Click on the link and your mutual calendars are automatically updated. After a successful interview (with an unlimited number of interviews), if you like the candidate, you just need to create a mission order, and you can complete all administrative procedures online in less than 5 minutes.

Does Payrolla provide ongoing training for its externals?
Companies
Mission workers

Yes, if they wish. Each of the externals has the opportunity to invest up to 15% of their earnings in the form of ongoing training or specialized coaching through our online platform.

Do you consult me before approving their leave?
Companies
Mission workers

As the employer, Payrolla, after consulting and informing you of the request, approves the requested leave.

You can always track the absence schedule for proper organization through your company's professional space.

Can an employee take leave at any time?
Companies
Mission workers

Payrolla complies with Luxembourg law in this regard. According to our internal regulations, externals are required to inform you of their request for leave at least 10 working days in advance.