Frequently Asked Questions
Find the answers to the most frequently asked questions here.
If you can't find a solution to your problem, feel free to contact us via email at any time.
In Luxembourg, it is a requirement for the employee to inform their employer on the first day of their absence and provide a medical certificate no later than the third day of absence.
At Payrolla, you only work on weekdays (Monday to Friday). Therefore, we do not allow the reporting of sick leave during the weekend or on a public holiday.
Similar to any consulting company, the client company approves the timesheets.
Our EasyTimesheet system allows you to complete this process in under 1 minute, and it's fully automated.
Through your personal account, you don't have to enter your work hours, but only your absences.
It also allows you to view your history at any time.
Payrolla is your employer and approves your leave requests.
However, the client company of your assignment is consulted and informed about each of your requests.
The client company can also track your absence schedule.
We offer permanent employment contracts (CDI - contrat à durée indéterminée) with a trial period of 6 months.
The minimum duration of an assignment is 3 months, with a maximum duration of 24 months.
To assist you in building your career, after the minimum 3-month period, the client company has the option to hire you as an employee.
The maximum duration of an assignment is 24 months, with a minimum duration of 3 months.
Furthermore, if your assignment were to be extended with the client, they may have you sign a new letter of assignment at the end of the initial period.
At Payrolla, we operate under the assumption that you work 100% of the time you're engaged.
Instead of entering your timesheets, you only need to report your monthly absences (sick leave, legal leave, etc.), and your timesheets are generated automatically.
That, is what we call Operational Excellence.
As a Payrolla employee, you are entitled to 26 days of legal annual leave, which you can start using at the end of the third month of your assignment, and on a pro-rata basis for the months worked.
You also benefit from the legal public holidays in Luxembourg.
Note: When a legal public holiday falls on a weekend, it will automatically be moved to the next business day (for example: if a public holiday falls on a Saturday, it will be automatically moved to the following Monday).
Yes, like any employee, you can resign at any time.To do so, you simply need to declare it through your Payrolla personal account and fulfill the legal notice period.The necessary and appropriate legal documents (final settlement, etc.) will then be available for download in your personal account.
Yes, all employment contracts with the Payrolla platform are digitally submitted, utilizing a secure electronic signature process.
Your documents are automatically exchanged with the client company and then sent to your email address. They can also be accessed in PDF format from your personal account on the platform.
Despite our daily fight against Co2 pollution and our push toward public transportation, we understand that cars are still part of our daily life and are a great mobility tool.
Therefore, we are currently negotiating with different actors in Luxembourg to find the best tradeoff and offer cars to our employees. This negotiation is still ongoing, so please bare with us.
In the meantime, did you know that public transportation (bus, tram, and train) has been entirely free in the Grand Duchy of Luxembourg since 2020, this is a great way to navigate within the country and the Grande Région.
No, Payrolla maximizes your compensation but does not allow, for the moment, the submission of expense receipts.
Yes, with Payrolla you have the freedom to work the way you want to combine your private and professional obligations in the best possible way.
The only limitation that we are enforcing is a minimum of half a day per week for a minimum of 3 months.
Yes, Payrolla protects you from incidents, losses, or damages that have occurred or may occur at your mission workplace.
Yes. As soon as your payslip is available in your personal account, you will receive an email notification that allows you to view or download it in PDF format.
At any time, you can access the history of your archived payslips on your personal account.
